首页|基于人工智能技术的高校图书馆智能信息服务模式研究

基于人工智能技术的高校图书馆智能信息服务模式研究

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传统的图书馆信息服务模式下,主要依赖人工咨询的方式满足用户的检索需求,由于缺乏对用户画像的细化分析,导致图书资源检索效果较差.对此,该文提出基于人工智能技术的高校图书馆智能信息服务模式.首先通过对用户的静态数据以及动态行为数据进行采集,构建出用户画像,在此基础上结合描述符以及检索关键词的映射关系,实现移动视觉搜索.然后在常规的人工咨询模式中加入专家咨询以及机器咨询的方式,完善用户的咨询体验.最后分别针对用户的检索需求、图书推荐需求、互动需求以及引导需求四个方面,构建出不同的服务模式.实验分析表明,采用此方法构建出的图书馆智能信息服务模式下,图书资源检索查全率较高,能实现较为理想的资源检索效果.
Research on the Intelligent Information Service Model of University Libraries Based on Artificial Intelligence Technology
Under the traditional library information service model,the main reliance is on manual consultation to meet the retrieval needs of users.Due to the lack of detailed analysis of user profiles,the retrieval effect of book resources is poor.This article proposes an intelligent information service model for university libraries based on artificial intelligence technology.Firstly,by collecting static and dynamic behavioral data of users,a user profile is constructed.Based on this,descriptors and the mapping relationship of search keywords are combined to achieve mobile visual search.Then,expert consultation and machine consultation are added to the conventional manual consultation mode to improve the user's consultation experience.Finally,different service models are constructed based on the user's retrieval needs,book recommendation needs,interactive needs,and guidance needs.Experimental analysis shows that the library intelligent information service model constructed using this method has a high recall rate for book resource retrieval and can achieve ideal resource retrieval results.

artificial intelligence technologylibraryintelligent information servicespattern construction

杨杰

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中国刑事警察学院图书馆,辽宁 沈阳 110854

人工智能技术 图书馆 智能信息服务 模式构建

2024

数字通信世界
电子工业出版社

数字通信世界

影响因子:0.162
ISSN:1672-7274
年,卷(期):2024.(5)
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