Development and application of the quantitative performance assessment program for pediatric nursing units
Objective:To establish a nursing performance quantitative assessment scheme centered on piecework nursing projects,combined with positions,levels and assessment indicators,and to explore its effectiveness,providing a basis for standardizing the quantitative assessment of nursing performance.Methods:A performance evaluation team was established,which developed quantitative assessment items and standards for nursing operations,and constructed scoring weights for nursing operations and basic positions.The final index weights were determined using the Delphi method.In the pilot test in the children's respiratory ward,a QR code system was used to record the workload of nursing operations,and the nurses'performance was quantitatively assessed to evaluate its effectiveness.Results:A piecework-based nursing performance quantitative appraisal system was established.As a result,patient dissatisfaction with nursing care decreased significantly,nurse satisfaction with the appraisal scheme and its results improved significantly,and the delay time of nurses was significantly shortened.Compared to the pre-implementation phase,these differences were statistically significant(P＜0.05).No nursing-related adverse events occurred before or after the implementation.Conclusion:The quantitative performance management program,centered on the piecework nursing project,can improve nurses'enthusiasm and initiative,enhance their service awareness,address patient needs promptly,and improve patient satisfaction.
Nursing performanceQuantitative assessmentScore weightDegree of satisfaction
国家科技期刊平台
NSTL
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