铁路计算机应用2024,Vol.33Issue(2) :53-56.DOI:10.3969/j.issn.1005-8451.2024.02.10

铁路售票厅排队叫号系统设计与实现

Queuing and calling system of railway ticket hall

付志霞 王然然 刘伟 万国睿
铁路计算机应用2024,Vol.33Issue(2) :53-56.DOI:10.3969/j.issn.1005-8451.2024.02.10

铁路售票厅排队叫号系统设计与实现

Queuing and calling system of railway ticket hall

付志霞 1王然然 1刘伟 1万国睿1
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作者信息

  • 1. 北京经纬信息技术有限公司, 北京 100081
  • 折叠

摘要

针对铁路旅客排队疲劳、工作人员办理效率低等问题,设计并实现了基于Linux平台的铁路售票厅排队叫号系统.通过数据库可视化分析、语音合成、实时广播、基于朴素贝叶斯算法的智能分析与预测等关键技术,实现取号、叫号、旅客评价、信息显示、后台信息管理等功能,提高了售票厅窗口售票业务的办理效率.基于某车站售票大厅的试点运行表明,该系统整合了车站综合信息,平衡了资源分配,有效提高了车站售票管理水平.

Abstract

In response to the problems of railway queuing passenger fatigue and low efficiency of staff handling,this paper designed and implemented a queuing and calling system of railway ticket hall based on Linux platform.The paper used key technologies such as database visualization analysis,speech synthesis,real-time broadcasting,and intelligent analysis and prediction based on naive Bayesian algorithms to achieve functions such as take-a-number,calling,passenger evaluation,information display,and backend information management,improved the efficiency of window ticketing business processing.The pilot operation based on the ticket hall of a certain station shows that the system integrates comprehensive station information,balances resource allocation,and improved effectively the level of ticketing management at the station.

关键词

铁路售票厅/排队叫号系统/嵌入式/语音合成/Linux

Key words

railway ticket hall/queuing and calling system/embedded/voice synthesis/Linux

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基金项目

中国铁路网络有限公司科研项目(DZF22-05)

出版年

2024
铁路计算机应用
中国铁道科学研究, 中国铁道学会计算机委员会

铁路计算机应用

影响因子:0.267
ISSN:1005-8451
参考文献量11
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