铁路12306互联网团餐预订系统分析与设计
Railway 12306 Internet group meal booking system
余启林 1黄伟伟 2王妍芳 3李志彬4
作者信息
- 1. 中国铁路网络有限公司,北京 100038
- 2. 中铁程科技有限责任公司,北京 100081
- 3. 北京经纬信息技术有限公司,北京 100081
- 4. 铁旅科技有限公司,北京 100015
- 折叠
摘要
当前,列车团餐服务依托传统的线下渠道进行处理,面临沟通繁琐、旅客体验不佳、数据分散等问题.为提升铁路客运服务水平与旅客满意度,文章分析了铁路列车团餐预订现状,设计了铁路12306互联网团餐预订系统(简称:团餐预订系统),阐述了团餐预订系统的总体架构、技术架构和具体功能.该系统采用了前后端分离、自动识别匹配、合并支付与智能拆单、分布式文件存储等技术,满足了团体旅客出行多样化、便捷化的订餐需求,也为下一步团餐预订系统的开发工作奠定基础.
Abstract
Currently,train group meal services rely on traditional offline channels for processing,faces problems such as cumbersome communication,poor passenger experience,and scattered data.In order to improve the service level of railway passenger transport and passenger satisfaction,this paper analyzed the current situation of group meal reservation on railway trains,designs the railway 12306 Internet group meal booking system(referred to as group meal boking system),and expounded the overall architecture,technical architecture and specific functions of the system.The system adopted technologies such as front-end and back-end separation,automatic recognition and matching,combined payment and intelligent order splitting,distributed file storage,etc.,which met the diverse and convenient ordering needs of group travelers and laid the foundation for the development of the next step group meal booking system.
关键词
团体旅客/互联网订餐/铁路餐饮服务/互联网+/合并支付Key words
group travelers/Internet catering booking/railway catering service/Internet plus/merge payment引用本文复制引用
出版年
2024
NETL
NSTL
万方数据