Optimization and Innovation of Public Library Service Based on Artificial General Intelligence
The limitations of public libraries at the present stage are:technical limitations in the understanding and generation of natural language;contradiction between library information services and users'needs for knowledge services;disconnection between public library services and other resources in society;and excessive granularity of information services.The emergence of generalized artificial intelligence(AGI)provides a new technical means to solve these problems and helps to build more flexible,efficient and user-friendly solutions for intelligent library services.AGI-based public library services can realize the transition from information or knowledge services to intelligent services at the service level,break through the existing single-language or bi-lingual service model to realize cross-lingual or multi-language information services at the service content,and prompt the emergence of multiple service forms such as accessible intelligent services,readers'digital twins,and virtual digital people in libraries at the service form.AGI-based librarianship research will transform from human-oriented library service to machine-oriented library service in terms of research paradigm,and focus on information from"storage"and"retrieval"to"association"and"insight"of information.In terms of research focus,it will expand from information"storage"and"retrieval"to information"connection"and"insight",and in terms of analytical method,it will transition from descriptive analysis to instructive analysis.
Artificial general intelligencePublic libraryInformation service