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类ChatGPT人工智能技术嵌入智慧图书馆:应用价值、潜在风险及防控策略

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文章采用历史研究法、文献调查法以及理论分析法,在梳理ChatGPT的发展历程及其主要技术特征的基础上,深入分析了类ChatGPT人工智能技术嵌入智慧图书馆的应用价值、潜在风险以及风险防控策略.研究显示,类ChatGPT嵌入智慧图书馆具有提高资源建设质量、优化用户服务体验、实现人员数智赋能、促进管理决策转型等应用价值,但同时也存在知识产权保护难度上升、人机互动产生误导冲突、信息安全保护遭受冲击、管理决策过度依赖技术、复合型馆员有严重缺口等潜在风险.对此,智慧图书馆应制定构建版权协同保护体系、全面构建技术治理机制、完善数据安全保障体系、创新组织领导管理机制以及推动技术人力资源建设等风险防控策略,以增强风险防控能力.
Embedding ChatGPT-like Artificial Intelligence Technology into Smart Library:Ap-plication Value,Potential Risks,and Risk Mitigation Strategies
This article adopts historical research methods,literature surveys,and theoretical analysis to comprehensively analyze the application value,potential risks,and risk mitigation strategies of embedding ChatGPT-like artificial intelligence technology into smart libraries,based on an overview of the development history and key technical features of ChatGPT.The research indicates that embedding ChatGPT-like technologies into smart libraries has application values such as improving resource construction quality,optimizing user service experience,enabling personnel with digital intelligence,and facilitating management decision-making transformation.However,it also poses potential risks including increased difficulty in protecting intellectual property rights,misleading conflicts in human-machine interactions,impacts on information security protection,over-reliance on technology for management decisions,and serious gaps in composite librarian skills.To address these issues,smart libraries should implement risk mitigation strategies including establishing collaborative copyright protection systems,comprehensively constructing technical governance mechanisms,enhancing data security assurance systems,innovating organizational leadership and management mechanisms,and promoting the construction of technical human resources.

ChatGPTSmart LibraryArtificial IntelligenceApplication ValuePotential RiskRisk Mitigation Strategy

刘凌宇、徐中阳

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丽水学院图书与信息服务中心

杭州电子科技大学管理学院

ChatGPT 智慧图书馆 人工智能 应用价值 潜在风险 防控策略

国家社会科学基金重大项目(2019)

19ZDA348

2024

图书馆理论与实践
宁夏回族自治区图书馆学会 宁夏回族自治区图书馆

图书馆理论与实践

CHSSCD
影响因子:0.693
ISSN:1005-8214
年,卷(期):2024.(2)
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