Generative Artificial Intelligence Chatbots:Redefining User Service in Library
Generative artificial intelligence chatbots are poised to bring about significant transformations in user service in the li-brary industry.The article discusses chatbots under GPT technology and the historical and current status of chatbots in libraries both at home and abroad.Building upon this foundation,the article contrasts traditional chatbots,elucidating the application advantages,scenarios,and opportunities of generative artificial intelligence chatbots in the library industry.Furthermore,it analyzes the challenges these chatbots pose to the library industry in China from three perspectives:the limitations of generative artificial intelligence chatbots themselves,obstacles to their implementation in Chinese libraries,and library management.
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维普
