Challenges and Prospects:Efficacy and Application of ChatGPT in Intelligent Customer Service System in Library
Intelligent customer service system plays an important role in modern library.As a natural language processing model based on artificial intelligence,ChatGPT provides a powerful tool for the construction and quality improvement of intelligent customer service system in library.This article aims to explore the application effectiveness of ChatGPT in intelligent customer service in library.It analyzes the potential and direction of ChatGPT applications in context understanding,fuzzy query processing,adversarial attack,and multilingual support.Furthermore,it proposes corresponding solutions to the challenges faced in this field,providing reference ideas for promoting innovation and development of intelligent customer service in library.
Intelligent Customer Service SystemLibraryChatGPTNatural Language ProcessingArtificial Intelligence
万方数据
维普
