A Comparative Study on the Response Characteristics of ChatGPT and Zhihu
This article conducts a content analysis of human and machine responses to the same question from the online Q&A communities Zhihu and ChatGPT,and explores the advantages and disadvantages of machine responses over human responses based on external features,internal features,emotions,and cognition.The study suggests that:ChatGPT allows people to have a easier access to information,with response characteristics close to human-approved,highly liked answers,but there are differences in the quality of responses provided by ChatGPT for different topics,as well as disinformation.In the future,ChatGPT-like tools driven by AI-generated content(AlGC),will be widely used in human activities,but risks such as misinformation,cognitive confrontation and loss of civility need to be guarded against.
ChatGPTZhihuUGC-based social Q&A communitycomparison of content characteristics
NETL
NSTL
万方数据
维普
