Public Perspective of Generative AI in Education——Opinion Topic and Sentiment Analysis of Bilibili's Bullet Comments on ChatGPT
Generative artificial intelligence(AI)is leading large-scale AI models towards practical applications,which has a profound impact on education and other fields.From the perspective of the general public,this paper analyzes the bullet comment texts of the topic"Generative AI/ChatGPT education application"on the Bilibili platform from January 2023 to March 2024,using text analysis methods such as thematic and sentiment analysis of online public opinions.It aims to thoroughly anatomize the public's emotions,attitudes,concerns,and opinions about the application of ChatGPT-like generative AI in education,and to examine its effectiveness and potential associated risks,thus providing new ideas and perspectives for its development.This study suggests that the general public has a positive sentiment toward generative AI educational applications and the overall sentiment ratio is stable;the main concerns are students'learning,teachers'teaching,educational fairness,educational application,attitudes and viewpoints with a multipolar tendency;public opinions are diversified,focusing on accuracy,universality,ethics and alienation.
generative artificial intelligenceChatGPTdigital transformation of education
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