首页|基于扎根理论的科技智库知识服务效能影响因素及其作用机理研究

基于扎根理论的科技智库知识服务效能影响因素及其作用机理研究

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[目的/意义]通过探索科技智库知识服务效能的影响因素及其作用机理,可促使科技智库知识服务效能的整体提升与可持续发展,从而推动科技智库发挥更高的决策咨询价值,也可为科技智库知识服务效能的量表和评价体系设计提供参考依据.[方法/过程]采用程序化扎根理论方法,通过深度访谈调查科技智库知识服务的实施情况,然后对访谈所得原始材料进行三级编码分析,最终构建科技智库知识服务效能的影响因素及其作用机理理论模型.[结果/结论]科技智库知识服务效能涵盖应用价值实现、理论研究深化、供需机制形成三个方面.基础资源(支撑力)、智慧协同(保障力)、用户需求(驱动力)、服务特质(建构力)共同决定科技智库知识服务效能的高低,各维度因素之间存在显著的互促和依存关系.其中,用户需求对智库知识服务效能和其他因素的作用关系呈放射状特征,正趋于知识服务的中心位置.因此,需求驱动的多元化机构资源协同融合不仅对智库知识服务效能作用显著,更利于缓解紧张的"智库—决策"供需关系,需在今后的政策制定与知识服务实践中予以重视.
Research on Influencing Factors and Mechanisms of Knowledge Services Effectiveness of Science and Technology Think Tanks Based on Grounded Theory
[Purpose/Significance]Exploring the influencing factors and mechanisms of knowledge service effectiveness of science and technology think tanks can comprehensively enhance their service effectiveness,promote sustainable development,and maximize their value in decision-making consultation.The research will provide a reference for designing the scale and evaluation system of the knowledge service effectiveness of sci-ence and technology think tanks.[Method/Process]In this paper,it investigated the current status of knowledge services in science and technology think tanks through in-depth interviews on programmatic grounded theory.The collected raw data from the interviews were analyzed by three-level coding.Finally,it constructed the theoretical model of influencing factors and mechanisms of knowledge services effectiveness in science and technology think tanks.[Result/Conclusion]It finds that the knowledge service effectiveness of science and technology think tanks includes three aspects:the realization of application value,the deepening of theoretical research,and the formation of supply and demand mechanism.Basic resources(supporting force),wisdom synergy(security force),user de-mand(driving force),and service characteristics(constructing force)jointly determine the level of their knowledge service effectiveness.There is a significant mutual promotion and dependence relationship among the dimensional factors.Among them,user demand exhibits a radial characteristic in its influence on the effectiveness of knowledge services of think tanks and other factors,tending to the center of knowledge services.The demand-driven synergis-tic integration of diversified institutional resources has a significant impact on the think tank services effectiveness.It is conducive to easing the tense supply and demand relationship between"think tank-decision-making".This idea need to be emphasized in future relevant policies and service practices.

science and technology think tankknowledge servicesservice capabilityinfluencing factorsprogrammatic grounded theory

吴雅威、朱洪涛

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河北大学管理学院 保定 071002

南京大学信息管理学院 南京 210023

科技智库 知识服务 服务效能 影响因素 程序化扎根理论

2024

图书情报工作
中国科学院文献情报中心

图书情报工作

CSTPCDCSSCICHSSCD北大核心
影响因子:2.203
ISSN:0252-3116
年,卷(期):2024.68(19)