[Purpose/Significance]Exploring the influencing factors and mechanisms of knowledge service effectiveness of science and technology think tanks can comprehensively enhance their service effectiveness,promote sustainable development,and maximize their value in decision-making consultation.The research will provide a reference for designing the scale and evaluation system of the knowledge service effectiveness of sci-ence and technology think tanks.[Method/Process]In this paper,it investigated the current status of knowledge services in science and technology think tanks through in-depth interviews on programmatic grounded theory.The collected raw data from the interviews were analyzed by three-level coding.Finally,it constructed the theoretical model of influencing factors and mechanisms of knowledge services effectiveness in science and technology think tanks.[Result/Conclusion]It finds that the knowledge service effectiveness of science and technology think tanks includes three aspects:the realization of application value,the deepening of theoretical research,and the formation of supply and demand mechanism.Basic resources(supporting force),wisdom synergy(security force),user de-mand(driving force),and service characteristics(constructing force)jointly determine the level of their knowledge service effectiveness.There is a significant mutual promotion and dependence relationship among the dimensional factors.Among them,user demand exhibits a radial characteristic in its influence on the effectiveness of knowledge services of think tanks and other factors,tending to the center of knowledge services.The demand-driven synergis-tic integration of diversified institutional resources has a significant impact on the think tank services effectiveness.It is conducive to easing the tense supply and demand relationship between"think tank-decision-making".This idea need to be emphasized in future relevant policies and service practices.
关键词
科技智库/知识服务/服务效能/影响因素/程序化扎根理论
Key words
science and technology think tank/knowledge services/service capability/influencing factors/programmatic grounded theory
维普
万方数据