图书情报工作2024,Vol.68Issue(24) :38-54.DOI:10.13266/j.issn.0252-3116.2024.24.004

基于系统动力学的图书馆知识服务价值共创机理研究

Research on the Mechanisms of Value Co-creation in Library Knowledge Services based on System Dynamics

刘佳 李佳忆 宋芳漪
图书情报工作2024,Vol.68Issue(24) :38-54.DOI:10.13266/j.issn.0252-3116.2024.24.004

基于系统动力学的图书馆知识服务价值共创机理研究

Research on the Mechanisms of Value Co-creation in Library Knowledge Services based on System Dynamics

刘佳 1李佳忆 1宋芳漪1
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作者信息

  • 1. 吉林大学商学与管理学院 长春 130015
  • 折叠

摘要

[目的/意义]探索多元主体参与的图书馆知识服务价值共创的机理,以促进图书馆知识服务创新与服务效果提升.[方法/过程]梳理、分析图书馆知识服务价值共创的参与主体、过程与影响因素,构建图书馆知识服务价值共创理论模型,采用系统动力学方法分析价值共创主体及其影响因素的作用机理.[结果/结论]仿真结果表明,制度完备性对图书馆知识服务价值共创的影响最为显著:参与图书馆知识服务价值共创的主体越多,知识服务的效率越高,用户能力提升越显著;图书馆知识服务价值共创的效益要在多元主体经过较长时间的协调、积累与互动的基础上才能够呈现显著提升.

Abstract

[Purpose/Significance]To explore the mechanisms of value co-creation in library knowledge ser-vices involving multiple stakeholders can promote the innovation and enhance the effectiveness of library knowl-edge services.[Method/Process]This study analyzed and organized the stakeholders,processes,and influencing factors of value co-creation in library knowledge services.It constructed a theoretical model of value co-creation in library knowledge services and employed the system dynamics method to investigate the mechanisms of the value co-creation stakeholders and their influencing factors.[Result/Conclusion]Simulation results indicate that during the process of value co-creation in library knowledge services,the completeness of the institutional framework has a decisive impact.The greater the number of stakeholders participating in value co-creation,the higher the effi-ciency of knowledge services and the more significant the improvement in user capabilities.The benefits of value co-creation in library knowledge services become significantly apparent only after a prolonged period of coordina-tion,accumulation,and interaction among multiple stakeholders.

关键词

图书馆知识服务/价值共创/多元主体/系统动力学

Key words

library knowledge services/value co-creation/multiple stakeholders/system dynamics

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出版年

2024
图书情报工作
中国科学院文献情报中心

图书情报工作

CSTPCDCSSCICHSSCD北大核心
影响因子:2.203
ISSN:0252-3116
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