首页|供给校正与有效回应:城市民生诉求的治理之路——以深圳坪山区民生诉求系统改革为例

供给校正与有效回应:城市民生诉求的治理之路——以深圳坪山区民生诉求系统改革为例

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针对一些城市在探索中存在的对民众"需要"掌握不充分、纵横"处置"职责划分不明晰等问题,深圳市坪山区按照"小切口、深层次、渐进式"思路系统布局,持续推进民生诉求改革,通过整合渠道统分拨、合并表单缩时限、优化体验抓过程、融通智慧拓运用,推动表达渠道由"分散"转向"集成"、诉求回应由"有形"转向"有效"、数据利用由"问题"转向"资源",探索了城市民生诉求治理的鲜活路径.坪山区的实践说明,城市民生诉求治理必须以精准、动态掌握"需求"为起点,以"需求"持续校正"供给";必须以诉求"解决"为关键,在有效处置的基础上实现有效回应.
Supply Correction and Effective Response:Governance Ways for Demands of Urban People's Livelihood——A case study of reform of people's livelihood appeal system in Pingshan District,Shenzhen City
In view of the problems existing in the exploration of some cities,such as the lack of understanding of people's"needs"and the lack of clear division of vertical and horizontal"disposal"responsibilities,Pingshan District,Shenzhen,has continued to promote reform of people's livelihood demands in a systematic way in accor-dance with the idea of"small incision,deep level and progressive reform".By integrating channels for unified dis-tribution,consolidating forms to shorten the time limit,optimizing the experience and process,and integrating wis-dom for further application,it has promoted the transformation of expression channels from"decentralized"to"in-tegrated",the transformation of demands and responses from"tangible"to"effective",and the transformation of data utilization from"problems"to"resources",and explored a new path for the governance of urban people's live-lihood demands.The practice of Pingshan District shows the governance of urban people's livelihood demands must start from accurately and dynamically mastering"demand"and continuously correct"supply"with"demand";and must take the"solution"as the key to achieve effective response on the basis of effective disposal.

urban livelihood demandsupply correctioneffective response

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中共深圳市委党校,广东深圳 518118

城市民生诉求 供给校正 有效回应

国家社会科学基金广东省党校系统社会科学规划课题

20CDJ0142022GDDXXT013

2024

天水行政学院学报
天水市行政学院

天水行政学院学报

CHSSCD
影响因子:0.172
ISSN:1009-6566
年,卷(期):2024.25(1)
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