Research Hotspots,Evolution and Prospects on the Sense of Access to Public Services:A Bibliometric Analysis based on Literature from 2015 to 2023
As an important index to measure the performance of public service,perception of gain has become one of the hot spots in the research of public service theory in recent years.The results of literature analysis on the perception of access to public service published on CNKI from 2015 to 2023 show that most domestic researches on the perception of access to public service are focused on theoretical connotation exploration,field investigation re-search,influencing factor analysis and micro field of public service.Although it has promoted the deepening of the research on the sense of public service acquisition to a certain extent,there are still some problems,such as insuffi-cient authority of measurement tools,lack of follow-up survey and weak practice orientation.Future research should focus on theoretical connotation discussion,unified measurement tools and clear influencing factors,and focus on the enhancement mechanism of public service perception.
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