图书与情报2024,Issue(1) :12-24.DOI:10.11968/tsyqb.1003-6938.2024002

数字资本视角下旅游虚拟社区用户基于信息资源的价值共创行为研究

Research on Value Co-Creation Behavior of Users in Tourism Virtual Communities Based on Information Resources from the Perspective of Digital Capital

王瑞 袁勤俭
图书与情报2024,Issue(1) :12-24.DOI:10.11968/tsyqb.1003-6938.2024002

数字资本视角下旅游虚拟社区用户基于信息资源的价值共创行为研究

Research on Value Co-Creation Behavior of Users in Tourism Virtual Communities Based on Information Resources from the Perspective of Digital Capital

王瑞 1袁勤俭1
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作者信息

  • 1. 南京大学信息管理学院 江苏南京 210023
  • 折叠

摘要

文章旨在明晰用户数字资本和社会资本如何作用于旅游虚拟社区价值共创行为.通过问卷调研方式收集用户数字资本、社会资本和价值共创行为数据,采用结构方程模型方法分析数据.结果表明:用户数字接入与其价值共创行为并不直接相关,用户数字能力则具有显著的正向影响;用户数字资本的积累有助于增进其社会资本的持续累加,数字接入和数字能力对结构社会资本、关系社会资本和认知社会资本均产生显著的正向影响;用户结构和认知社会资本正向影响其价值共创行为,关系社会资本则产生负向影响.为提升旅游虚拟社区用户价值共创水平提供了理论支持和实践启示.

Abstract

This study aims to clarify how users'digital capital and social capital influence collaborative value creation behaviors in virtual tourism communities.Through a survey,data on users'digital capital,social capital,and collabora-tive value creation behaviors were collected,and the data were analyzed using a structural equation modeling approach.The results indicate:User digital access is not directly related to their collaborative value creation behaviors;however,digital literacy has a significant positive impact.The accumulation of user digital capital contributes to the continuous growth of their social capital,with digital access and digital literacy having a significant positive impact on structural,relational,and cognitive social capital.User structural and cognitive social capital positively influence their collaborative value creation behaviors,while relational social capital has a negative impact.This research provides theoretical support and practical insights for enhancing collaborative value creation among users in virtual tourism communities.

关键词

旅游虚拟社区/数字资本/社会资本/价值共创

Key words

tourism virtual community/digital capital/social capital/value co-creation

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基金项目

江苏省高等学校哲学社会科学研究重大项目(2021SJZDA043)

江苏省文旅厅重点课题(22ZD04)

南京大学新时代文科卓越研究计划中长期研究专项(2022300013)

出版年

2024
图书与情报
甘肃省图书馆,甘肃省科技情报研究所

图书与情报

CSTPCDCSSCICHSSCD北大核心
影响因子:2.271
ISSN:1003-6938
参考文献量63
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