摘要
图书馆统计与评价标准体系作为提升管理和服务质量的重要工具,能够科学地评估图书馆的运行状态和服务效果.文章基于351份图书馆统计与评价标准文件,对我国现行图书馆统计与评价标准体系的建设现状与发展演进进行分析,并将其划分为探索、系统发展和均衡发展三个阶段.研究发现,我国图书馆统计评价标准在每个阶段的基础设施建设、服务评价、管理与协作、文献资源建设以及信息技术应用方面均有显著变化,并具备鲜明的时代特色.结合时代需求,未来我国图书馆统计评价体系需要在数字化和智能化、用户体验和服务质量、国际化与本土化的平衡,以及可持续发展方面进一步完善和发展.
Abstract
As an important tool to enhance management and service quality,the library statistics and evaluation stan-dards system can scientifically assess the operational status and service effectiveness of libraries.Based on an analysis of 351 library statistics and evaluation standard documents,this paper examines the current construction status and development evolution of China's library statistics and evaluation standards system,dividing it into three stages:explo-ration,systematic development,and balanced development.The study finds that each stage of China's library statistics and evaluation standards exhibits significant changes in infrastructure construction,service evaluation,management and collaboration,collection development,and information technology application,each with distinct characteristics of its era.In response to contemporary demands,the future development of China's library statistics and evaluation system needs to further evolve in the areas of digitization and intelligence,user experience and service quality,the balance between internationalization and localization,and sustainable development.
维普
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