Emotional Labor Education Strategies for Higher Vocational College Students in the Era of Artificial Intelligence:A Case Study of Hotel Management Majors
In the era of rapid artificial intelligence development,the importance of emotional labor education for vocational college students is increasingly evident.Through assessing students'emotional labor skills and the current educational landscape,we identified issues in emotional labor education in vocational colleges.Consequently,we propose implementing emotional labor education focusing on five key areas:emotional awareness,regulation,management and communication,coping and self-protection,and innovative thinking and emotional intelligence.Using hotel management as an example,we suggest strategies like integrating emotional labor into professional courses,adopting diverse teaching methods,providing teacher training,and incorporating new technologies.These strategies aim to significantly enhance students'emotional labor skills,better preparing them for the occupational challenges of the artificial intelligence era.