Research on social situation and public opinion in Jiangsu province in the era of intelligent communication:The intersection of situational crisis communication theory and good governance theory
This article delves into the characteristics,problems and solutions of social and public opinion in Jiangsu Province in the era of intelligent communication.By comprehensively applying situational crisis communication theory and good governance theory,it provides useful insights for social governance.Firstly,the background of the era of intelligent communication was described,emphasizing the opportunities and challenges brought about by the transformation of information dissemination,particularly highlighting the complexity faced by social and public opinion.Secondly,the basic concepts of situational crisis communication theory and good governance theory,as well as their applications and operational methods in social and public opinion research,were discussed in detail,highlighting their importance in the era of intelligent communication.At the intersection of the two,their commonalities in terms of public participation and information transparency were emphasized.Furthermore,the value of comprehensively applying these two theories was emphasized,especially in the era of intelligent communication,how to more comprehensively and effectively respond to the challenges of social and public opinion.Finally,specific strategies for responding to the social and public opinion situation in Jiangsu Province were proposed,including establishing a multi-party governance mechanism,an intelligent crisis management system and strengthening information transparency and open communication.The conclusion summarizes the inspiration for the study of social and public opinion in Jiangsu Province and emphasizes the importance of future research directions to promote innovation and progress in the social governance system.
intelligent communicationsocial and public opinionsituational crisis communication theorygood governance theory