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基于GIS技术的能源公司客户服务管理系统设计

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为提高能源公司客户服务管理的交互性,开展GIS技术在能源公司客户服务管理系统中的应用研究,文章通过能源公司客户服务管理系统总体功能包设计,明确系统的基本功能,对基于GIS的基础地理功能模块和能源公司客户基础信息管理模块进行了详细的设计说明.实验结果表明,新的管理系统在对客户服务管理时具备更高的交互率,具有良好的交互性.
Design of customer service management system for energy companies based on GIS technology
In order to improve the interactivity of customer service management of energy companies,the application of GIS technology in the customer service management system of energy companies was studied.Through the design of the overall function package of the energy company's customer service management system,the basic functions of the system are clarified.The basic geographic function module based on GIS and the basic customer information management module of energy company are designed in detail.The experimental results show that the new management system has a higher interaction rate in customer service management,and the system has good interactivity.

GIS technologymanagement systemservicescustomersenergy

祁建人、李树明、黄浩安

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珠海横琴能源发展有限公司,广东 珠海 529000

GIS技术 管理系统 服务 客户 能源

2024

无线互联科技
江苏省科学技术情报研究所

无线互联科技

影响因子:0.263
ISSN:1672-6944
年,卷(期):2024.21(4)
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