首页|移动直播电商平台生鲜农产品消费者购买决策影响因素研究

移动直播电商平台生鲜农产品消费者购买决策影响因素研究

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随着移动互联网的普及和网络直播的飞速发展,"直播电商"的购物方式逐渐成为人们日常生活消费的重要形式.伴随着直播电商行业的兴起,生鲜农产品作为人们日常生活中不可缺少的一部分开始加入到这股潮流当中.本文以Howard-Sheth模型为基础,利用感知价值理论,探讨在移动直播电商平台中影响消费者对生鲜农产品购买决策的因素,最终以农产品质量、物流服务、主播专业性和直播互动性作为理论模型的投入刺激因素,时间压力为外在因素,选取感知价值为内在因素,将消费者购买决策作为反应产出因素,从而构建移动直播电商平台生鲜农产品消费者购买决策影响因素模型.基于模型和研究假设的提出,本文采用问卷调查方式和结构方程模型进行实证分析,并得出以下结果:农产品质量、主播专业性、直播互动性和时间压力对感知价值呈显著正向影响;物流服务对感知价值影响不显著;感知价值对消费者购买决策呈显著正向影响.根据研究结论,提出严格把控农产品质量、完善物流服务体系、提升主播专业水平、强化直播互动交流和营造时间压力氛围等相关管理启示.
Study on the influencing factors of consumers'purchase decisions of fresh agricultural products on mobile live e-commerce platforms
With the popularization of mobile Internet and the rapid development of webcasting,"live e-commerce"shopping has gradually become an important form of consumption in people's daily life.Along with the rise of live e-commerce industry,fresh agricultural products,as an indispensable part of people's daily life,begin to join this trend.Based on the Howard-Sheth model,this paper explores the factors affecting consumers'purchasing decisions of fresh produce on the mobile live broadcasting e-commerce platform by utilizing the theory of perceived value,and finally takes the quality of agricultural products,logistics service,anchor professionalism and live broadcasting interactivity as the inputs and stimuli of the theoretical model,with time pressure as the extrinsic factor,and perceived value as the intrinsic factor,and consumers'purchasing decisions as the response output factor,so as to construct a mobile live broadcasting e-commerce platform.Based on the model and the proposed research hypotheses,this paper adopts questionnaire survey and structural equation modeling to conduct empirical analysis,and comes up with the following results:the quality of agricultural products,the professionalism of the anchor,the live broadcast interactivity and the time pressure have a significant positive impact on the perceived value;the logistics service has no significant impact on the perceived value;and the perceived value has a significant positive impact on the consumers'purchasing decision.According to the research findings,relevant management methods such as strictly controlling the quality of agricultural products,improving the logistics service system,enhancing the professionalism of anchors,strengthening the interactive communication of live broadcasting and creating an atmosphere of time pressure are proposed.

live e-commercefresh produceHoward-Sheth modelperceived valuepurchase decision

林宝灯、郑丽娅

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福建江夏学院 经济贸易学院,福建 福州 350108

厦门大学 教育研究院,福建 厦门 361005

直播电商 生鲜农产品 Howard-Sheth模型 感知价值 购买决策

福建省委宣传部、省教育工委项目(社科)专项

JSZM2021054

2024

西安电子科技大学学报(社会科学版)
西安电子科技大学

西安电子科技大学学报(社会科学版)

CHSSCD
影响因子:0.35
ISSN:1008-472X
年,卷(期):2024.34(3)
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