护患关系信任度及其影响因素
Evaluation of the trust level of nurse - patient relationship and its influencing factors
黄哲梅 1洪婉媚 1曹丽红 1李剑妮 1彭秋燕1
作者信息
- 1. 518101 深圳市宝安区人民医院感染性疾病科
- 折叠
摘要
目的 探讨护患关系信任度并分析其影响因素,为提高护患关系信任度,改善护患关系提供理论依据.方法 采用护患关系信任度量表对136例住院患者进行问卷调查,总结各条目评分情况并分析护患关系信任度的影响因素.结果 本组136例住院患者中,信任度量表中5个维度对知识和技术的确信、一贯性、尊重、安心感和对未来的信心得分分别是(3.62±0.26),(3.47±0.32),(3.59±0.61),(3.58±0.73),(3.35 ±0.79)分；得分最高的条目为按床头铃后护士很快就回应(3.92±0.35)分,得分最低的条目为护士对我的指令太多,我感到拘束,不大自由(2.75±0.10)分；多元回归分析提示,患者年龄、住院时间、付款方式是住院患者护患关系信任度的影响因素(t分别为11.940,2.537,4.362；P＜0.05).结论 护理人员应重视影响护患关系信任度的相关因素,改进护理措施及方法,以改善护患关系,提高护患关系信任度.
Abstract
Objective To evaluate the trust level of nurse-patient relationship and analyze its influencing factors.Methods Trust level of nurse-patient relationship scale was used to investigate 136 inpatients.The factors influencing trust level of nurse-patient relationship was analyzed.Results Of the 136 inpatients,the scores of the five dimensions of trust scale ( knowledge and technology trust,eonsistoncy,respect,sense of peace of mind and confidence in the future ) were:(3.62 ± 0.26),( 3.47 ± 0.32 ),( 3.59 ±0.61 ),(3.58 ± 0.73 ),( 3.35 ± 0.79 ),respectively.The item of maximum score was" After ring the hell,nurses respond quickly" (3.92 ±0.35),and the item of lowest score was "Nurses have too many commands on me,I feel uneasy and not free" (2.75 ± 0.10).Regression analysis showed that age ( t =11.940,P ＜ 0.05 ),hospitalization duration ( t =2.537,P ＜ 0.05 ) and type of payment ( t =4.362,P ＜ 0.05 ) were the major influencing factors of nurse-patient relationship in the patients' point of view.Conclusions The nurses should pay attention to the factors that affect nurse-patient relationship,and further cnhance trust level of nurse-patient relationship by improving care measures.
关键词
研究/护患关系信任度/影响因素Key words
Research/Nurse-patient relationship confidence/Influencing factor引用本文复制引用
基金项目
深圳市2010年科技计划项目(201003323)
出版年
2012
NETL
NSTL
维普
万方数据