Objective To understand the residents'cognition of commercial long-term insurance in Tianjin so as to provide a reference for improving service effect and quality of long-term insurance.Methods A total of 31 residents from six districts of Tianjin were selected for semi-structured interviews from December 2022 to February 2023 by the convenient sampling method,and the data were analyzed by Colaizzi 7-step analysis method.Results Three themes were extracted,namely,inadequate interpretation and promotion of commercial long-term insurance,immature development of commercial long-term insurance,and the ability of commercial long-term insurance to help caregivers reduce their family burden.Conclusions The residents of Tianjin have a low awareness of commercial long-term insurance,which cannot meet the needs of most residents.It is urgent to strengthen their publicity further and improve their system.
关键词
商业长护险/失能老人/质性研究
Key words
Commercial long-term insurance/Disabled elderly people/Qualitative study