Social support needs of medical staff based on occupational quality of life
Objective To investigate the social support needs of medical staff in Guangzhou during the post-COVID-19 period,providing a basis for relevant departments to offer targeted social support for medical staff in Guangzhou and improve their of occupational quality of life.Methods A cross-sectional survey was conducted,employing a combination of quota and conven-ience sampling to select subjects,eligible medical staff were invited to complete an online questionnaire.Results The social sup-port with a total score of 20 for medical staff in Guangzhou scored 9(7,11).Among the dimensions of social support,media sup-port scored the lowest.Social support as a whole scored with statistically significant differences across groups of different age,ed-ucational background,and job position(all P<0.05).The median score was the lowest for those under 25 years,for those with a college degree or below,and highest among administrative staff,with other positions showing equal median score.The five di-mensions of social support ranked on the top concerning the total number of the respondents included patients'understanding and trust for medical staff(93.03%),increasing in salaries and benefits(86.06%),accurate policy promotion and public opinion guidance by media(83.41%),attention to the living conditions of medical staff by media(80.29%),and enhanced regulation of false reporting and inappropriate commentary by media(76.92%).Medical staff under the age of 25 had a high need for pa-tients'following doctor's advice,and medical staff with a collegiate degree or below had a high need for family members or friends to care about their physical and mental health.The five strongest needs for social support ranked on the top concerning the total number of respondents included understanding and trust from patients(75.72%),increased salaries and benefits(53.85%),assistance with household matters by family or friends(42.55%),correct policy promotion and public opinion guidance by media(34.62%),and attention to the living conditions of medical staff from media(33.41%).Conclusion Social support for medical staff in Guangzhou are at a relatively low level,indicating a need for social support from all levels of society.
Medical staffSocial support needsOccupational quality of lifeInvestigation