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基于职业生命质量的医务人员社会支持需求研究

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目的 通过调查新冠后疫情时期广州市医务人员社会支持需求,为相关部门对广州市医务人员进行针对性的社会支持,提高医务人员职业生命质量提供依据。方法 采用横断面调查法,以定额抽样和便利抽样相结合的方式抽取调查对象,通过网络平台发送问卷至符合条件的医务人员进行填写。结果 分析结果表明,广州市医务人员社会支持总分满分为20分,得分为9(7,11)分,其中媒体支持得分最低。不同年龄组、学历和岗位的医务人员社会支持总分得分差异有统计学意义(P<0。05)。各年龄组中,25岁以下得分中位数最低;各学历中,大专及以下得分中位数最低;各岗位中,行政职能科室得分中位数最高,其他岗位得分中位数相等。总人数排在前5位的社会支持需求为:患者理解和信任医务人员(93。03%)、单位提高薪酬福利(86。06%)、媒体正确政策宣传和舆论引导(83。41%)、媒体关注医务人员生存状态(80。29%)以及媒体加强失实报道和不当言论监管(76。92%)。25岁以下医务人员患者对遵守医嘱、大专及以下医务人员对家人(或朋友)关注身心健康的需求较高。总人数排在前5位的迫切希望的社会支持需求为:患者理解和信任医务人员(75。72%)、单位提高薪酬福利(53。85%)、家人或朋友协助家庭事务(42。55%)、媒体正确政策宣传和舆论引导(34。62%)和媒体关注医务人员生存状态(33。41%)。结论 医务人员的社会支持得分不高,需要多方面给予社会支持。
Social support needs of medical staff based on occupational quality of life
Objective To investigate the social support needs of medical staff in Guangzhou during the post-COVID-19 period,providing a basis for relevant departments to offer targeted social support for medical staff in Guangzhou and improve their of occupational quality of life.Methods A cross-sectional survey was conducted,employing a combination of quota and conven-ience sampling to select subjects,eligible medical staff were invited to complete an online questionnaire.Results The social sup-port with a total score of 20 for medical staff in Guangzhou scored 9(7,11).Among the dimensions of social support,media sup-port scored the lowest.Social support as a whole scored with statistically significant differences across groups of different age,ed-ucational background,and job position(all P<0.05).The median score was the lowest for those under 25 years,for those with a college degree or below,and highest among administrative staff,with other positions showing equal median score.The five di-mensions of social support ranked on the top concerning the total number of the respondents included patients'understanding and trust for medical staff(93.03%),increasing in salaries and benefits(86.06%),accurate policy promotion and public opinion guidance by media(83.41%),attention to the living conditions of medical staff by media(80.29%),and enhanced regulation of false reporting and inappropriate commentary by media(76.92%).Medical staff under the age of 25 had a high need for pa-tients'following doctor's advice,and medical staff with a collegiate degree or below had a high need for family members or friends to care about their physical and mental health.The five strongest needs for social support ranked on the top concerning the total number of respondents included understanding and trust from patients(75.72%),increased salaries and benefits(53.85%),assistance with household matters by family or friends(42.55%),correct policy promotion and public opinion guidance by media(34.62%),and attention to the living conditions of medical staff from media(33.41%).Conclusion Social support for medical staff in Guangzhou are at a relatively low level,indicating a need for social support from all levels of society.

Medical staffSocial support needsOccupational quality of lifeInvestigation

王桂芹、方少凡、叶海霞、卜秀珠、郑媛、叶映林、孙泉

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广州市第一人民医院 广东广州 511457

医务人员 社会支持需求 职业生命质量 调查研究

2024

现代医院
广东省医院协会

现代医院

影响因子:1.332
ISSN:1671-332X
年,卷(期):2024.24(5)