首页|公立医院后勤部门"科室核心组"工作绩效提升策略——以北京天坛医院为例

公立医院后勤部门"科室核心组"工作绩效提升策略——以北京天坛医院为例

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目的 探讨提升公立医院后勤部门"科室核心组"工作绩效的方法,分析实施效果。方法 以北京天坛医院后勤部门"科室核心组"为实践案例,2021-2023年通过采取成员结构异质化、责任分工全员化、管理规范制度化、工作目标清单化、风险控制全程化"五化"措施,对"三重一大"事项进行全过程闭环管理,并比较措施实施前后三年"三重一大"事项管理质量。结果 管理效率提升,议题数量较前三年增加4倍,按期完成工程类、服务类、采购类项目较前三年增加1倍;决策质量提高,决策管理合法合规,工作零差错;职工满意度提升,获评先进科室和先进基层党组织。结论 "五化"措施是提升后勤部门"科室核心组"工作绩效的有效方法,可为公立医院"科室核心组"团队建设和科室管理提供借鉴。
Improvement strategy of department core group work performance in public hospital logistics depart-ment—take Beijing Tiantan hospital as an example
This paper takes the"departmental core group"of the logistics department of Beijing Tiantan Hospital as a practical case to explore the methods to improve the performance of the"departmental core group"of the logistics department of public hospitals and analyze the implementation effect.In 2021-2023,Tiantan Hospital adopted five measures:Heterogeneous membership structure,full division of responsibilities,institutionalized management norms,list of work objectives,risk control throughout the process and implemented the whole process of closed-loop management of"three major issues and one great is-sue".This paper compares the quality of management of"three major issues and one great issue"in the three years before and after the implementation of the five measures,and finds that after the adoption of the five measures,the management efficiency is improved,the number of topics increased fourfold compared with the previous three years,and the number of engineering,service and procurement projects completed on schedule doubled compared with the previous three years;the quality of decision-making is improved,decision-making management is legal and compliant,and there are no errors in work;the satisfaction of employees is improved,it was rated as advanced department and advanced grass-roots party organization.It was concluded that the five meas-ures are an effective way to improve the performance of the"departmental core group"in the logistics department,which can pro-vide a reference for the team building and departmental management of the"departmental core group"in public hospitals.

Public hospitals"Departmental core group"Team performance"Five modernization"measures

陈春、江尧军、袁兆龙

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首都医科大学附属北京天坛医院 北京 100070

北京市红十字血液中心 北京 100088

公立医院 "科室核心组" 工作绩效 "五化"措施

2024

现代医院
广东省医院协会

现代医院

影响因子:1.332
ISSN:1671-332X
年,卷(期):2024.24(6)