The construction and practice of hospital's intelligent security system based on a one-stop model
Objective In order to improve the quality and efficiency of hospital service guarantee,build a"one-stop"intelligent service model for hospitals,form universal standards,and solve the common problems of"scattered combat,informa-tion isolation,partial idleness,and insufficient application"in hospitals.Methods A"one-stop"intelligent service center was established.Through one intelligent platform,two types of interaction windows,and four business modules,it performed five core functions,namely,comprehensive command,emergency response,centralized dispatching,system monitoring,and service as-surance.The same platform operated,unified service entrance,unified access to events,and unified deployment of personnel,to achieve all-weather,visual management of logistics core data.Results The average response time for logistics support matters in 2023 was 10 minutes,a decrease of 33％compared to 2021;The completion time is 30 minutes,a year-on-year decrease of 25％;There were 19 alarm events,a year-on-year decrease of 34％;Satisfaction rate is 95％,with a year-on-year increase of 15％.Conclusion The construction of intelligent hospital security system based on the one-stop mode can effectively implement normal data publicity and performance secondary distribution,stimulate the enthusiasm of logistics staff,and greatly improve serv-ice efficiency and quality.
One stop serviceLogistics intelligent platformBIM architectureReduce costs and increase efficiencyLogistics MDT team
万方数据
维普
