Construction and practice of diversified performance management model based on big data in public hospitals
The implementation of Diagnosis-Related Group(DRG)payment has promoted the high-quality development of medical institutions and accelerated the performance reform of public hospitals.Taking a tertiary hospital in Shandong Province as an example,this study explores the use of digital platforms to leverage medical big data and constructs a multi-dimensional per-formance management model that integrates tools such as Resource-Based Relative Value Scale(RBRVS),DRG,Diagnosis In-tensity Payment(DIP),and Key Performance Indicators(KPI).This model organically integrates key indicators and synergisti-cally improves performance allocation schemes,enhances operational management indicators,improves hospital service efficien-cy,increases employee satisfaction,and stimulates intrinsic motivation among medical staff.This model embodies the public wel-fare nature of public hospitals and demonstrates a path towards high-quality development in hospitals.