Current status and improvements of the"internet plus"healthcare and service process model:a case study of west china hospital,Sichuan university
With the widespread adoption of the internet and big data technology,the integration of"Internet Plus"medi-cal applications with traditional healthcare services has become increasingly close.This paper aims to analyze the current status of"Internet Plus"applications in outpatient healthcare at West China Hospital,Sichuan University.It covers aspects such as elec-tronic medical record writing and management,online consultation platforms,mobile healthcare applications,and the use of med-ical data.The study outlines the characteristics of the"Internet Plus"healthcare service process model,emphasizing patient-cen-tered design and the integration of remote monitoring.It also showcases the practices of healthcare institutions in this model and i-dentifies existing issues,proposing further improvement methods to enhance the transformation of medical diagnosis and service process models.
Internet plusHealthcare servicesService process model