首页|基于层次分析法的绩效考核配合无纸化电子病案管理系统对病案管理的影响

基于层次分析法的绩效考核配合无纸化电子病案管理系统对病案管理的影响

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目的 研究基于层次分析法的绩效考核配合无纸化电子病案管理系统应用于病案管理中对病案质量的影响。方法 根据本院病案信息填写规范,于2023年1月-2024年1月抽取随机病案100例进行质量考核,观察基于层次分析法的绩效考核配合无纸化电子病案管理系统实施前后的病案管理情况,包括病案质量、病案缺陷情况、出院病案整理时间、各类人员满意度及病案管理情况。结果 实施后病案质量评分均高于实施前(P<0。05);实施后鉴别诊断不足、特殊检查未及时记录、检查单不完整、知情同意书存在缺漏、特殊项目审批表存在缺漏、用药指征不完整、出院带药超量、医嘱及收费单不吻合及72小时不归档等病案缺陷情况发生率均低于实施前(P<0。05);实施后编码正确率、归档正确率、回收率及首页合格率均高于实施前(P<0。05);实施后护理文书及其他病案资料整理时间均低于实施前(P<0。05);实施后护士、医师、运送员以及患者满意度均高于实施前(P<0。05)。结论 将基于层次分析法的绩效考核配合无纸化电子病案管理系统应用于病案管理中能够有效提高病案质量,降低病案缺陷情况,提高病案管理效能,缩短出院病案整理时间,并提升各类人员满意度,临床可考虑借鉴。
Effect of performance assessment based on analytic hierarchy process combined with paperless elec-tronic medical record management system on medical record management
Objective To study the effect of performance evaluation based on analytic hierarchy process combined with paperless electronic medical record management system applied in medical record management on the quality of medical records.Methods According to the standard of filling out medical record information in our hospital,100 cases of medical records were selected randomly for quality assessment from January 2023 to January 2024.Medical record management before and after the im-plementation of performance random based on analytic hierarchy process combined with paperless electronic medical record man-agement system was observed,including the quality of medical records,defects in medical records,the time for organizing medi-cal records of the discharged patients,satisfaction of all kinds of personnel and management of medical records.Results The score for quality of medical records after implementation was higher than that before implementation(P<0.05).The incidence rates of defects in medical records such as insufficient differential diagnosis,delayed recording of special examinations,incom-plete examination forms,omissions in informed consent forms,omissions in special project approval forms,incomplete medication indications,excessive medication for discharged patients,inconsistent medical orders and fee lists,and no registration within 72 hours were reduced(P<0.05).The accuracy of coding,accuracy of archiving,recovery rate,and qualification rate of homepage were improved(P<0.05).The time for organizing nursing documents and other medical records was shortened(P<0.05).Satisfaction of nurses,physicians,staff responsible for transportation,and patients was improved(P<0.05).Conclu-sion Applying performance evaluation based on analytic hierarchy process combined with paperless electronic medical record management system in medical record management can effectively improve the quality of medical records,reduce defects in medi-cal records,improve the efficiency of medical record management,shorten the time for organizing medical records of discharged patients,and enhance satisfaction of all kinds of personnel,reference can be considered.

Analytic hierarchy processPerformance evaluationPaperless electronic medical record management sys-temMedical record managementQuality of medical record

殷祥、欧阳达、汪磊

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宜春市人民医院 江西宜春 336000

层次分析法 绩效考核 无纸化电子病案管理系统 病案管理 病案质量

2024

现代医院
广东省医院协会

现代医院

影响因子:1.332
ISSN:1671-332X
年,卷(期):2024.24(10)