摘要
随着我国经济的不断发展,人民对医疗服务质量要求不断提高,医学人文关怀逐渐被强化.在此背景下,医务社工与志愿者联动的"双工联动"模式应运而生.本文介绍了"双工联动"模式的国内发展现状,阐述了其优势,列举了其在医院服务中的应用,包括门急诊导医、住院病房服务、临终关怀和社区居民志愿服务等,并提出进一步优化招募培训体系、健全管理制度、建立智慧管理系统、完善志愿者保障机制等方面的建议.以推动医学人文服务持续健康发展,助力"健康中国"战略实施.
Abstract
With the continuous development of China's economy,the people expect for higher quality medical services,and medical humanistic care is increasingly emphasized.Under this background,the"Duplex Linkage Mode",which integrates medical social workers and volunteers,has emerged.This paper reviews the current state of applying the mode in China,ex-pounds its benefits,and details its application within hospital services.This application covers guidance for outpatient and emer-gency department,inpatient ward services,hospice care,and community residents volunteer services.In addition,this paper proposes suggestions on furth for optimizing recruitment and training programs,improving management systems,establishing intel-ligent management systems,and improving volunteer support mechanisms.These measures aim to promote the sustainable and healthy development of medical humanistic services and to support the implementation of the Healthy China Initiative.
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