首页|供需匹配视角下银川市"互联网+医养健康"服务模式优化研究

供需匹配视角下银川市"互联网+医养健康"服务模式优化研究

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目的 分析银川市"互联网+医养健康"服务供需匹配现状,精准甄别需求、配置供给,为优化完善"互联网+医养健康"服务管理体系,提升供需匹配提供建议。方法 从医疗健康服务、智能居家服务、心理关怀和由大数据使用、康复娱乐、线上社区等组成的其他服务四大要素设计问卷,在银川市开展医养结合服务的医疗机构、养老机构、社区发放问卷调研,构建供需匹配模型对"互联网+医养健康"各服务要素进行供需匹配分析。结果 银川市"互联网+医养健康"服务存在供需不匹配,供给总量不足,供给方向与需求错位等问题。供需匹配度呈现医疗健康服务>智能居家服务>其它服务(大数据使用、康复娱乐、线上社区)>心理关怀。结论 应从顶层设计、需求识别、适老化改造几方面入手,联合多方力量将实际需求转化为架构设计、制度出台、产品研发和信息交互的导向,真正实现多元、高质量的"互联网+医养健康"服务供给。
Research on the optimization of"internet+medical care and health"service model in Yinchuan from the perspective of supply and demand matching
Objective To analyze the current situation of supply and demand matching of"Internet+Medical Care and Health"services in Yinchuan,accurately identify demand and allocate supply,so as to provide suggestions for optimizing and the management system of"Internet+Medical Care and Health"and improving the matching of supply and demand.Methods The questionnaire was designed from four elements:medical and health services,intelligent home services,psychological care and other services composed of big data use,rehabilitation and entertainment,online community.The questionnaires were distributed in Yinchuan medical institutions,elderly care institutions and communities.Building a supply and demand matching model to an-alyze the matching degree of"Internet+Medical Care and Health"services.Results There is a mismatch between supply and demand of"Internet+Medical Care and Health"services in Yinchuan,and the total supply is insufficient.The matching degree of supply and demand showed medical health service>smart home service>other services(big data use,rehabilitation entertain-ment,online community)>psychological care.Conclusion Measures should start with top-level design,demand identification and aging-appropriate transformation,with the combination of multiple forces to transform the actual demand into products design,system introduction,product research and information interaction development,so as to truly realize more diversified and high-quality"Internet+Medical Care and Health"service supply.

Supply and demand matching"Internet+medical care and health"Model optimization

代懿、程霞、张彦杰

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宁夏回族自治区人民医院 宁夏银川 750002

供需匹配 "互联网+医养健康" 模式优化

2024

现代医院
广东省医院协会

现代医院

影响因子:1.332
ISSN:1671-332X
年,卷(期):2024.24(12)