Diversified research and practice of hospital performance management and operating cost control un-der the combination of business and finance:a case study of hospital a
Objective To study the diversified construction of performance management and operational management in the integration of business and finance,improve the quality of medical services and enhance the efficiency and benefit of resource allocation.Methods Practice is based on the hospital business process and integrates medical business,finance,and IT.By comparing with the performance evaluation index system of public hospitals and the DIP payment requirements of medical insur-ance,hospitals should formulate scientific performance management plans and precise operating cost control measures.Results The overall management level and service efficiency of the hospital have been comprehensively improved and the operating costs have gradually decreased.The comprehensive score of medical quality in the national assessment has increased by 47 points,sat-isfaction evaluation by 13 points and operational efficiency by 3 points.Moreover,the comprehensive score of the hospital in the national assessment has continued to rise and the hospital has been ranked among the top in the group of hospitals without annual reports.Conclusion Business-finance integration,scientific performance management and precise cost control are inherent re-quirements for the high-quality development of public hospitals.
Business-finance integrationPerformance managementCost control