首页|粤西医院质量管理工具运用及优化对策研究

粤西医院质量管理工具运用及优化对策研究

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目的 了解粤西医院医护及管理人员质量管理工具的运用情况,为推广质量管理工具提供参考.方法 本研究采用访谈和问卷调查的方式,对粤西二级及以上医院共463名医护及管理人员进行了深入调查,使用统计学方法进行探索及总结.结果 粤西医院医护及管理人员中大部分人对质量管理工具有一定的了解,在使用过程中,具体操作不熟练和数据收集难是主要的原因,限制使用质量管理工具的因素主要是业务工作繁重和无数据信息化支持.结论 应针对现状在粤西医院对质量管理工具的运用展开推广及优化策略,提升医院质量管理水平,从而为患者提供更加优质安全的医疗服务.
Research on the Application and Optimization Countermeasures of Quality Management Tools in Western Guangdong Hospitals
Objective:To understand the application of quality management tools for health care and management personnel in West Guangdong Hospital and provide references for promoting quality management tools.Method:This study conducted an in-depth survey of 463 medical staff and management personnel in the second-grade and above hospitals in western Guangdong using interviews and questionnaires,and explored and summarized the statistical methods.Result:Most of the medical and management personnel in western Guangdong hospitals have a certain understanding of quality management tools.The main reasons for the lack of proficiency in specific operations and difficulty in data collection during use are the heavy workload and the lack of data informatization support,which limit the use of quality management tools.Conclusion:According to the current situation,the application of quality management tools in West Guangdong Hospital should be promoted and the optimized strategies should be carried out to improve the quality management level of the hospitals,so as to provide patients with better and safer medical services.

quality management toolhospital managementmedical qualityoptimization countermeasure

姚玉玲、徐蕊、田丽红、姜萍、梁燕萍、陈靖雯

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广东医科大学附属医院,广东省湛江市 524001

质量管理工具 医院管理 医疗质量 优化对策

湛江市哲学社会科学规划项目

ZJ23YB12

2024

现代医院管理
中国医院协会,中国医科大学

现代医院管理

影响因子:1.07
ISSN:1672-4232
年,卷(期):2024.22(3)
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