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凝视视角下陕西旅游地投射形象与感知形象比较研究

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基于凝视视角,选取陕西省旅游目的地的微博官方宣传与国外旅游网站Trip Advi-sor(猫途鹰)的游客评论文本作为研究对象,综合应用内容分析法与社会网络分析法,对文本数据进行高词频分类、社会语义网络分析与情感分析.研究发现:(1)陕西旅游形象官方传播与游客感知在"旅游吸引物"类目上差异最小,在"旅游设施与服务"类目上差异最大;(2)官方宣传网络表现出以"陕西"为核心、边缘相对较少且差异明显的特点,而国外游客感知网络显示出多个核心、边缘较多且差异明显的特征;(3)国外游客对陕西旅游景区的反应以积极情绪为主,消极情绪来源于旅游设施与服务、旅游体验等方面.在此基础上,文中提出整合人文与自然景观的宣传资源、开展跨区域旅游合作、打通景点关联、建立旅游服务质量监督机制等建议,以促进陕西省旅游业的高质量发展.
A Comparative Study of the Projected and Perceived Images of Shaanxi's Tourist Destinations from the Perspective of Gaze
This study adopts a gaze perspective to analyze the official Weibo promotions of tourist destinations in Shaanxi Province and tourists'comments on the international travel website Trip Advi-sor.By employing content analysis and social network analysis,the research categorizes high-frequen-cy words,conducts social semantic network analysis,and performs sentiment analysis on the textual da-ta.The findings show that:(1)the discrepancies between the official promotion and tourist perception of Shaanxi's tourism image are minimal in the category of"tourist attractions"and most significant in the category of"tourism facilities and services";(2)the official promotion network is characterized by a central focus on"Shaanxi"with relatively few and distinct peripheral nodes,while the network of for-eign tourists'perceptions exhibits multiple cores with more peripheries and notable differences;(3)the foreign tourists'responses to Shaanxi's tourist attractions are predominantly positive,with negative emotions stemming from aspects such as tourism facilities and services,and tourism experiences.Based on the research findings,suggestions are made for the future development of tourist attractions,including the integration of cultural and natural landscape promotion resources,the initiation of cross-regional tourism cooperation,the establishment of links between attractions,and the establish-ment of a tourism service quality supervision mechanism.These recommendations provide a deci-sion-making basis for the quality development of the tourism industry in Shaanxi Province.

gaze perspectivetourism destination imagesprojected imagesperceived imagescomparative analysis

高敏娟

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西安航空学院 人文与外国语学院,陕西 西安 710077

凝视视角 旅游目的地形象 投射形象 感知形象 比较分析

陕西省哲学社会科学基金项目

2022M021

2024

咸阳师范学院学报
咸阳师范学院

咸阳师范学院学报

CHSSCD
影响因子:0.137
ISSN:1672-2914
年,卷(期):2024.39(4)
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