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人工智能能否赋能服务业效率提高——基于省级面板数据的实证分析

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人工智能技术的应用对于解决服务业低效率问题具有一定的实践价值.文章选取2007-2019年间我国30个省、自治区、直辖市的省级面板数据,实证分析人工智能对服务业效率的影响以及作用机制.研究表明,人工智能对提高服务业效率产生了积极影响,可以通过间接促进人力资本水平提升推动服务业效率提高.进一步的异质性分析表明,人工智能对服务业效率提高的促进作用在东北地区和服务业高效率地区表现更明显,同时对传统服务业效率提高的促进作用比现代服务业更加显著.
Can AI Technology Empower the Service Industry to Improve Efficiency?—An Empirical Analysis Based on Interprovincial Panel Data
Artificial intelligence(AI)technology has certain exploration value for solving the inefficiency problem of the ser-vice industry.This paper selects panel data from 30 provinces from 2007 to 2019 to conduct empirical research on the impact of artificial intelligence on the efficiency of the service industry and its mechanism.Empirical results show that AI has a positive impact on the efficiency of the service industry,and further promotes the efficiency of the service industry by indirectly promot-ing the improvement of human capital.The analysis of regional heterogeneity shows that the promotion effect of artificial intelli-gence on the efficiency of the service industry is more obvious in the northeast region.The analysis of industry heterogeneity shows that artificial intelligence has a more significant role in promoting the efficiency of traditional service industries than that of modern service industries.The analysis of the heterogeneity of high and low service industry efficiency shows that the promo-tion effect of artificial intelligence on provinces with high service industry efficiency is more obvious.

artificial intelligence(AI)service sector efficiencyhuman capitalmediation effect

马兆良、黄子豪

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安徽大学,安徽 合肥 230039

人工智能 服务业效率 人力资本 中介效应

2024

新疆财经大学学报
新疆财经大学

新疆财经大学学报

CHSSCD
影响因子:0.527
ISSN:1671-9840
年,卷(期):2024.(3)
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