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面向新型人机关系的社会临场感

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社会临场感(Social Presence,SP)又称社会存在,是一种与他人在一起的共在感.社会临场感作为面向新型人机关系态度形成机制的经典与主流中介变量,亟待对多学科相关文献进行系统性梳理与理论体系的整体性构建.本文以人机关系演进为背景,从人与计算机交互(Human-Computer Interaction,HCI)和人与机器人交互(Human-Robot Interaction,HRI)的历史视角对社会临场的概念内涵与适用边界进行界定.再以拟人化为前置变量,个体因素为调节变量,认知、情感、行为的态度为结果变量,构建了以社会临场感为中介变量的整合性理论框架,解构面向新型人机关系的心理机制.最后,对人机关系调整与机器社会心理、社会临场感的概念内涵外延的扩展、拟人化与社会临场感三方面进行了展望.
Social presence oriented toward new human-machine relationships
The concept of social presence,defined as a sense of being with others,plays a pivotal role in shaping attitudes toward new human-machine relationships.To comprehensively understand this phenomenon,synthesising multidisciplinary literature and developing a holistic theoretical framework is necessary.This paper defines the conceptual definition and scope of social presence through the historical perspectives of Human-Computer Interaction(HCI)and Human-Robot Interaction(HRI).Subsequently,an integrative theoretical framework is constructed,positioning social presence as a mediator,with anthropomorphism as an antecedent variable,individual factors as moderating variables,and cognitive,emotional,and behavioural attitudes as outcome variables.The framework analyzes the psychological mechanisms underlying social presence in the context of new human-machine relationships.Finally,the study presents three perspectives:the adaptation of human-machine relationships and machine social psychology,the conceptual extension of social presence,and the relationship between anthropomorphism and social presence.

artificial intelligencehuman-machine relationshipssocial presenceanthropomorphismattitude

翁智刚、陈潇潇、张小妹、张琚

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西南财经大学工商管理学院,成都 611130

四川省妇幼保健院,成都 610041

人工智能 人机关系 社会临场感 拟人化 态度

2025

心理科学进展
中国科学院心理研究所

心理科学进展

北大核心
影响因子:1.619
ISSN:1671-3710
年,卷(期):2025.33(1)