Double-Edged Sword Effect of Perceived Algorithmic Control on Emotional Exhaustion of Gig Workers:Based on a Legitimacy Judgment Perspective
Based on 279 questionnaires from gig workers,with fairness,privacy and autonomy legitimacy as intermediary variables and AI risk perception as adjusting variable,this paper discusses the double-edged sword effect of perceived algorithmic control on gig workers'emotional exhaustion.The results show that legitimacy judgment negatively affects gig workers'emotional exhaustion and completely mediates the impact of perceived algorithmic control on emotional exhaustion.Perceptual algorithm specification guidance negatively affects gig workers'emotional exhaustion through fairness legitimacy judgment,perceptual algorithm tracking evaluation positively affects gig workers'emotional exhaustion through privacy legitimacy judgment,and perceptual algorithm behavior constraints positively affect gig workers'emotional exhaustion through autonomous legitimacy judgment.AI risk perception strengthens the negative impact of perception algorithm tracking and evaluation on privacy legitimacy judgment.