Customer behavior and pricing analysis of vacation queueing system under elastic service mechanism
In this paper,the customers'equilibrium and pricing strategy in queueing model with multiple vacation and elastic service mechanism are analyzed.There are two servers in the queueing system,the servers switch of whenever the number of customers reach a given threshold N.Only one server is available when there are few customers.The servers start its vacation when the system is empty.At the end of a vacation,if the system is in peak traffic,in order to increase the efficiency and improve customers satisfaction,two servers will be available at the same time.The equilibrium balking strategies of customers and the optimal social benefits of the system are discussed under the linear reward-cost structure in the fully observable case and the almost observable case.In addition,set pricing strategy is beneficial to maximize social welfare.Finally,a performance analysis of the optimal solutions for customer and social welfare is illustrated by using specific example data combined with a genetic algorithm.
vacation queueelastic service mechanismequilibrium strategypricing strategyoptimization
NETL
NSTL
万方数据
