Based on the fact that the current situation of a lack of a standard consulting platform for various empirical problems and common problems encountered by employees in the daily working environment,after sorting out the causes and characteristics of the problems in detail,an FAQ question and answer system based on natural language processing technology is designed combined with various business scenarios.By gathering the existing experience knowledge,hidden knowledge from employees,a knowledge base with standardized knowledge file is formed.Then,the semantic answer model,human-computer interaction mod-el are designed to build the problem corpus and answer library,using word technology,sentence vector training algorithm,text similarity algorithm to analyze user's questions and match the answer.The con-struction of this system provides a comprehensive and immediate consultation and guidance platform for re-searchers.
关键词
问答系统/知识服务/自然语言处理/分词/相似度计算
Key words
Q&A system/knowledge service/natural language processing/word segmentation/similarity calculation
维普
万方数据