Infectiousness of Employee Turnover Behavior in the Internet Industry:A Moderated Mediation Model
Based on the attribution theory of psychology,the influence of external attribution of retained employees on their turnover intention is explored,and the mediating effect of job satisfaction and the moderating effect of perceived organizational support are analyzed.Based on 202 valid questionnaire data,data analysis was performed by means of SPSS 26 and Amos 24,and the proposed mediated hypothesis model with moderation was tested with the method of successive regression.The results show that:the external attribution of retained employees positively affects their turnover intention;job satisfaction has mediating effect between external attribution and turnover intention;and perceived organizational support negatively moderates the relationship between job satisfaction and turnover intention,and plays a mediating role of job satisfaction between external attribution and turnover intention.