首页|社交媒体中健康信息可信度的影响因素研究:先验知识的调节作用

社交媒体中健康信息可信度的影响因素研究:先验知识的调节作用

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基于双路径模型,以社交媒体网站干预措施中的事实核查为研究对象,探究了来源评级和内容评级两种事实核查手段对用户感知信息可信度和后续信息参与行为的影响,并考虑个体先验知识在其中的调节作用.通过一个包含 202 个被试的线上情境实验发现,两种评级机制均正向影响感知可信度,且感知可信度正向影响用户阅读、点赞、发表支持性评论和转发信息的意愿,但对于发表反驳性评论的意愿影响不显著.先验知识对于内容评级的影响具有负向调节作用,而对来源评级的影响调节作用不显著.本研究结论丰富了社交媒体健康信息可信度的相关文献和理论,同时也为社交媒体信息干预机制的设计提供管理启示.
Exploring the Antecedents of Health Information Credibility at Social Media Plat-forms:The Moderating Role of Prior Knowledge
Based on the elaboration likelihood model,the current study takes fact-checking interruption as the research object,and explores the impact of two fact-checking mechanisms,source rating and content rating,on users'perceived information credibility and subsequent information participation behavior.The moderating effect of prior knowledge is also investigated.Through an online scenario-based experiment in-volving 202 subjects,the present study found that both source and content rating mechanisms positively affect perceived credibility.Subsequently,perceived credibility has a positive impact on reading,liking,posting supportive comments and forwarding information,but has had no significant impact on posting rebutted com-ments.Prior knowledge has a negative moderating effect on the relationship between content rating and per-ceived credibility,but has no significant moderating effect on the relationship between source rating and per-ceived credibility.The present study enriches the literature and theories related to the credibility of health in-formation in social media and offers managerial insights for the development of a social media information in-tervention mechanism.

Fake health informationInformation credibilityElaboration likelihood modelSource ratingContent ratingPrior knowledge

王孝盼、张淼、吴懿、张晓飞

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浙江工商大学工商管理学院,杭州,310018

浙江工商大学企业数智化与商务分析研究中心,杭州,310015

天津大学管理与经济学部,天津,300072

天津大学复杂管理系统实验室,天津,300072

南开大学商学院,天津,300072

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虚假健康信息 感知可信度 双路径模型 来源评级 内容评级 先验知识

国家自然科学基金项目国家自然科学基金项目国家自然科学基金项目

721721037223100472271131

2024

信息资源管理学报
中国高校科技期刊研究会,武汉大学

信息资源管理学报

CSSCICHSSCD
影响因子:0.885
ISSN:2095-2171
年,卷(期):2024.14(1)
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