The Impact of Work Unpredictability on Work-family Conflict in a Remote Work Context——A Moderated Mediation Model
Remote work has become the norm in digital work practices,and the study of the negative effects associated with work and family life in the use of digital technologies is receiving increasing scholarly attention in the field of information systems.Using a theoretical model of work-home resources,this paper explores the new types of work stress perceived by employees in the process of adapting to digital technolo-gies in a remote work context and experiencing a shift in the form and manner of work,and explains the spe-cific paths by which this stress undermines employees'prosperity in the family sphere.The results indicate that the work unpredictability in the context of intensive use of digital technologies leads to a reduction in coping resources for employees'psychological resilience,resulting in work-family conflict.Self-esteem,on the other hand,can be effective in helping employees relieve work stress and restore personal resources.The empirical results provide new insights and implications for how telecommuting affects employees'work experiences and work-home relationships.
Digital workRemote workWork unpredictabilityWork-family conflictWork-home re-source model
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