首页|数字技术赋能社会治理的效能困境与纾解路径——基于浙江省H市基层智治系统的案例分析

数字技术赋能社会治理的效能困境与纾解路径——基于浙江省H市基层智治系统的案例分析

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数字技术赋能社会治理是适应数字全球化发展要求、推动国家治理现代化的应有之义.数字技术赋能社会治理的过程离不开技术和治理的深度互嵌,整体效能提升依靠价值塑造、结构转型、过程联动的共同作用.从敏捷治理理论出发,构建"价值-结构-过程"的整合性框架,以浙江省H市基层智治系统为个案,分析数字赋能社会治理整体效能提升的生成逻辑.H市基层智治系统是数字技术赋能社会治理的典型案例,从建设目标、整体架构、场景应用方面展现了数字技术嵌入社会治理的独特优势,通过主体联动和应用迭代,实现基层社会治理从模糊到精准、从被动应对到主动研判转变.然而,在创新实践的背后不容忽视数字技术赋能基层社会治理的效度有待提升,面临数字治理的技术性和价值性不平衡、组织和制度的协同性与耦合性弱化、基层抗解问题和共同体困境难以突破等效能困境.为充分激发数字技术赋能社会治理的效能,要回归数字赋能的人本导向,推动适应性变革,以合作共融缓解基层抗解难题,通过处理好连结与团结的关系,摆脱基层共同体困境.
The Performance Dilemma and Relief Path of Digital Technology Empowering Social Governance——A Case Analysis Based on the Primary Intelligent Governance System of H City in Zhejiang Province
Digital technology empowering social governance is the proper meaning to adapt to the development requirements of digital globalization and to promote the modernization of national governance.The process of digital technology empowering social governance is inseparable from the deep inter-embedding of technology and governance.The improvement of overall efficiency depends on the joint action of value shaping,structural transformation and processual linkage.Based on the theory of agile governance,this paper constructs an integrated framework of"value-structure-process",and takes the primary intelligent governance system of H city in Zhejiang Province as a case study to analyze the generation logic of improving the overall efficiency of digital empowering social governance.The primary intelligent governance system in H city is a typical case of digital technology empowering social governance.It shows the unique advantages of digital technology embedded in social governance from the aspects of construction goal,overall architecture and scene application.Through subject linkage and application iteration,primary social governance can be realized from ambiguity to precision,from passive response to active research and judgment.At the same time,behind the innovative practice,it cannot be ignored that the validity of digital technology to empower primary social governance needs to be improved.It faces the imbalance between technology and value of digital governance,the weakening of synergy and coupling between organizations and systems,and the difficulty of solving primary resistance problems and community dilemmas.In order to fully stimulate the effectiveness of digital technology to empower social governance,it is necessary to return to the people-oriented orientation of digital empowerment,promoting adaptive change,alleviating the problem of primary resistance with cooperation and integration,solving the dilemma of primary community by dealing with the relationship between connection and unity.

digital empowermentgovernance efficiencyprimary intelligent governanceagile governancepeople-oriented

陈晔

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中共中央党校(国家行政学院)社会和生态文明教研部

数字赋能 治理效能 基层智治 敏捷治理 以人为本

国家社科基金项目浙江省社会科学界联合会研究课题

22BDJ1092024N144

2024

行政与法
吉林省行政学院

行政与法

CHSSCD
影响因子:0.338
ISSN:1007-8207
年,卷(期):2024.(10)
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