首页|政策营销的模型建构与机制再造:基于失灵视角的研究

政策营销的模型建构与机制再造:基于失灵视角的研究

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政策营销本质上是政府将政策内容与价值,以营销的方式传输给群众,获得社会支持的过程.各地政府为平衡经济发展与环境保护,相继推出治理政策以求打造先进的文明城市,但地方政府开展的政策营销实践却不尽如人意,认知失灵、技术失灵、交互失灵及效果失灵等现象频频发生,一个重要原因是一些地方政府缺乏必要的政策营销理论指导.在西方已形成比较成熟的经典政策营销模型,但并不完全适合中国国情.政策营销的成功离不开系统化的执行流程,但在实际运行中不难发现,政策营销的效果与政社互动的状态呈现正比例关系.因此,应针对已有政策营销模型进行本土化改良,建构适用于我国政策实践的营销模型,包括链接社会公众意愿、归纳政策受众群体、实践营销工具组合及聚焦营销监督机制四个基本流程.
Model Construction and Mechanism Reengineering of Policy Marketing:A Study from the Perspective of Failures
Policy marketing essentially involves the process by which the government transmits policy content and values to the public through marketing methods to gain societal support.To balance economic development with ecological protection,local governments have introduced various governance policies aiming to build advanced civilized cities.However,the practice of policy marketing by local governments often falls short,with frequent occurrences of cognitive failures,technical failures,interactive failures,and effectiveness failures.A significant reason for these issues is the lack of necessary theoretical guidance on policy marketing in some local governments.While western countries have developed relatively mature classic policy marketing models,these models are not entirely suitable for the Chinese context.Therefore,localization improvements are needed to construct marketing models applicable to China's policy practices.This includes four fundamental processes:linking with public willingness,classifying policy target groups,implementing marketing tool combinations,and focusing on marketing supervision mechanisms.The success of policy marketing relies on a systematic execution process.In practice,the effectiveness of policy marketing is positively correlated with the quality of government-society interactions.

金太军、孙梓展

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南京审计大学国家治理与国家审计研究院

华中师范大学公共管理学院

地方政府 政策营销 政社互动

国家社会科学基金重大项目

21&ZD161

2024

阅江学刊
南京信息工程大学

阅江学刊

CHSSCD
影响因子:0.313
ISSN:1674-7089
年,卷(期):2024.16(5)
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