Construction of Smart Outpatient Pharmacy Based on Internet of Things and Artificial Intelligence Technology
Objective To build a smart outpatient pharmacy,to reduce the workload of pharmacists and improve the work efficiency of outpatient pharmacy.Methods The Internet of Things and artificial intelligence technology were applied to build drug logistics transportation system and drug information platform,and the work content of outpatient pharmacy including drug requisition,drug maintenance,drug distribution,and drug inventory was optimized,and then the smart outpatient pharmacy was built.The effect of the smart outpatient pharmacy was verified by comparing parameters before and after the implementation such as pharmacist working hours,average dispensing speed during peak period,discrepancies in drug dispensing and patient satisfaction levels.Results After the smart outpatient pharmacy was established,the monthly working hours per pharmacist in outpatient pharmacy were shortened from(257.43±7.58)h to(16.52±1.10)h.The average dispensing and distribution time of each prescription in the peak period was reduced from(36.53±0.68)s to(27.09±0.28)s.The number of discrepancies in drug dispensing decreased from 3 to 0.Patient satisfaction with convenience services,waiting time and service attitude significantly improved,and the differences were statistically significant(P<0.05).Conclusion The working mode of smart outpatient pharmacy can greatly reduce the manpower and time costs in the process of drug circulation in the outpatient pharmacy.It reduces the workload of pharmacists and improves the work efficiency of the outpatient pharmacy.
outpatient pharmacyInternet of Thingsartificial intelligencesmart pharmacy
万方数据
维普
