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昆明市呈贡区社区环境满意度评价和改善意愿研究

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以昆明市呈贡区5个典型社区为研究对象,通过对社区居民的问卷调查和半结构访谈,应用相关性分析等方法探究社区居民对住居环境、服务环境和人际环境的满意度评价与改善意愿。研究表明:(1)住居环境建设方面满意度较高;(2)社区服务环境是影响居民满意度的核心因素,物业管理、文化娱乐服务等方面仍存在不足;(3)社区人际环境对居民环境满意度的影响相对较小,居民对社区活动的频率和多样性不满意。最后提出针对性建议:(1)加强噪声管理和空气质量监测,定期排查社区老旧设施;(2)改进管理流程,定期举办文化、娱乐和教育活动,提高服务质量;(3)定期组织居民大会和邻里交流活动等。
STUDY ON COMMUNITY ENVIRONMENT SATISFACTION AND IMPROVEMENT WILLINGNESS IN CHENGGONG DISTRICT,KUNMING CITY
Taking five typical communities in Chenggong District of Kunming City as research subjects,this study investigates the satisfaction ratings of community residents towards their residential,service and interperson-al environments,as well as their willingness to improve these environments through questionnaire surveys and semi-structured interviews.The findings indicate:(1)Community residents show high satisfaction with residen-tial environment construction;(2)Community service environment is a core factor influencing resident satisfac-tion,with deficiencies in property management and cultural and recreational services;(3)Influence of interper-sonal environment on resident satisfaction is relatively minor,with dissatisfaction on frequency and diversity of community activities.The study proposes targeted recommendations:(1)Enhance noise management and air quality monitoring,and regularly inspect aging community facilities;(2)Improve management processes,reg-ularly host cultural,entertainment and educational activities to enhance service quality;(3)Organize regular community meetings and neighborhood interaction activities.

community environmentsatisfactionenvironmental improvementChenggong District,Kunming City

覃福超、赵文娟、刘芮言

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云南大学地球科学学院,云南 昆明 650500

社区环境 满意度 环境改善 昆明市呈贡区

2024

云南地理环境研究
云南大学

云南地理环境研究

影响因子:0.337
ISSN:1001-7852
年,卷(期):2024.36(5)