摘要
目的：分析品管圈理论在妇幼保健院药学管理中的应用效果。方法：按照品管圈活动的基本步骤安排各项活动，分析我院药学管理中存在的问题，针对问题制定对策。结果：实施品管圈活动后，药事管理中各项问题的发生率均有显著下降，其中与药库缺乏沟通这一不良项目的下降比例最大，为87．5％，其实为医师处方书写不完整，为80％，药师责任心不强发生率下降75％，位列第三；通过品管圈活动，各圈员的工作积极性、责任感、沟通配合、凝聚力、解决问题的能力、品管手法等能力均有所提高。结论：品管圈活动可有效提高药学管理人员的工作积极性，增强其责任心，降低药学管理中的差错率，提高药学服务质量。
Abstract
Objective:the analysis of the application ef ect of quality control circle theory in the pharmacy management of maternal and child health hospital.Methods:according to the basic steps of quality control circle activity schedule activities,analyzes the existing problems in the pharmacy management in our hospital,work out solutions to the problems.Results:the im-plementation of QCC,the incidence of the problem of pharmacy management in pharmacy store was significantly decreased,the lack of communication and the bad project down the largest pro-portion,87.5%,in fact,prescription writing is not complete,80% pharmacists responsibility heart is not strong,the incidence rate of decline of 75%,ranked third;circle by means of quality control,work enthusiasm and the sense of responsibility of the members,communication and coordination,cohesion and the ability to solve problems and quality control methods have the capaci-ty to improve.Conclusion:the quality control circle activity can ef ectively improve the working enthusiasm of the pharmacy management,enhance the sense of responsibility,reduce the error rate in the pharmacy management,improve the quality of pharmaceutical care.
NETL
NSTL
维普
万方数据