Purpose/Significance To explore the factors affecting the users'continuous usage behavior of the smart senior care plat-form,so as to enrich the relevant theoretical research system and promote the design,optimization and operation of the smart senior care platform products.Method/Process This study conducts in-depth one-on-one interviews with users of the smart senior care plat-form,uses the grounded theory to conduct qualitative analysis of the interview data,and extracts the relevant factors affecting the users'continuous usage behavior of the smart senior care platform.Result/Conclusion The influencing factors of users'continuous usage be-havior of the smart senior care platform mainly include three aspects:user factor,platform factor and environment factor.The relationship framework of influencing factors of users'continuous usage behavior of the smart senior care platform is proposed.
关键词
老年用户/智慧养老平台/持续使用行为/扎根理论/影响因素
Key words
elderly user/smart senior care platform/continuous usage behavior/grounded theory/influencing factor
维普
万方数据