首页|PDCA循环管理对提高消毒供应中心工作质量、操作依从性及意识的作用

PDCA循环管理对提高消毒供应中心工作质量、操作依从性及意识的作用

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目的 探析在消毒供应中心,实施PDCA循环管理模式对于工作质量和工作人员操作、意识的影响。方法 河南省南阳市医学高等专科学校第一附属医院 2023 年 1 月在消毒供应中心落实PDCA循环管理,选取 2022 年 1月至 2024 年 7 月间没有发生工作岗位变动的 20 名工作人员,按照是否落实PDCA循环管理分为未落实PDCA循环管理工作人员组和已落实PDCA循环管理工作人员组。选取 2022 年 1 月至 2022 年 12 月未落实PDCA循环管理期间随机抽取80份消毒样本为对照组,2023年1月至2024年7月已落实PDCA循环管理期间随机抽取80份消毒样本为观察组,对常规管理模式、PDCA循环管理模式下,消毒供应中心的工作质量、操作依从性、意识差异进行评价。结果 观察组样品灭菌、手部卫生、医疗器械消毒、包装合格率高于对照组,差异有统计学意义(P<0。05)。已落实PDCA循环管理工作人员组操作依从性(90。00%)高于未落实PDCA循环管理工作人员组(50。00%),差异有统计学意义(P<0。05)。已落实PDCA循环管理工作人员组服务意识评分、安全防范意识评分、差错防范意识评分UN高于未落实PDCA循环管理工作人员组,差异有统计学意义(P<0。05)。结论 消毒供应中心实施PDCA循环管理模式,有助于提高工作质量,对工作人员在操作依从性和意识提升有正面影响。
The Role of PDCA Cycle Management in Improving Work Quality,Compliance,and Awareness in the Sterilization Supply Center
Objective To explore the impact of implementing the PDCA cycle management model on work quality,operational compliance,and awareness among staff in the sterilization supply center.Methods In January 2023,the PDCA cycle management model was implemented in the sterilization supply center of The First Affiliated Hospital of Nanyang Medical College.A total of 20 staff members who had not changed their work positions from January 2022 to July 2024 were selected.They were divided into two groups based on whether they implemented PDCA:the group without PDCA implementation and the group with PDCA implementation.For the period from January 2022 to December 2022,80 random disinfection samples were collected as the control group,while 80 random disinfection samples were collected from January 2023 to July 2024 during the PDCA implementation period as the observation group.Differences in work quality,compliance,and awareness between the conventional management mode and the PDCA cycle management mode in the sterilization supply center were evaluated.Results The observation group showed higher sterilization qualification rates,hand hygiene compliance,disinfection compliance for medical instruments,and packaging qualifications compared to the control group,with statistically significant differences(P<0.05).The operational compliance in the staff with PDCA implementation(90.00%)was significantly higher than that in the staff without PDCA implementation(50.00%),with a statistically significant difference(P<0.05).The service awareness scores,safety awareness scores,and error prevention awareness scores in the staff with PDCA implementation were significantly higher than those in the staff without PDCA implementation(P<0.05).Conclusion Implementing the PDCA cycle management model in the sterilization supply center helps improve work quality and positively influences staff operational compliance and awareness.

PDCA cycle managementsterilization supply centerwork qualityoperational complianceawareness

赵珂

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河南省南阳市医学高等专科学校第一附属医院 消毒供应中心,河南 南阳 473000

PDCA循环管理 消毒供应中心 工作质量 操作依从性 意识

2024

临床研究
西安交通大学

临床研究

影响因子:0.234
ISSN:2096-1278
年,卷(期):2024.32(12)