首页|妇科内分泌专家门诊医患交流质量现状调查结果分析

妇科内分泌专家门诊医患交流质量现状调查结果分析

扫码查看
目的:调查分析当前妇科内分泌专家门诊医患交流的质量,提出改善措施。方法:以我院2011年1月-2012年5月收治的400名妇科内分泌患者作为调查研究对象,采用调查表进行调查并对调查结果进行统计分析。结果:400名病人的病史资料和治疗信息为:在医生对病人的询问中,有114名病人提供了完整的治疗情况,占总人数的28.5%,有149名病人提供了完整的检查情况,占总人数的37.25%。在医生对病人说明了在这次检查中的结果和治疗应当采取的措施后,只有83名病人对检查结构有一定的认识,占总人数的20.75%,111名病人对医生所说的治疗措施能够理解,占总人数的27.75%。通过对相关性进行分析发现,年龄不低于20岁且不超过40岁的病人相对于年龄不超过20岁的病人,提供的病史资料以及治疗过程信息更为准确,文化程度高的提供的信息相对要准确,不是医护组的病人比医护组的病人提供的信息准确性低,各组差异对比明显(P<0.05),具有统计学意义。病人对治疗的态度为:有219名病人在医患交流过程中认为医生对病人的关注很重要,占比54.75%,148名病人对医疗的要求非常高,占比37%。结论:在妇科内分泌门诊中,占比人数较多的病人因为年龄上的限制,以及文化程度不够以及职业局限,在病史和治疗过程信息的提供上不能提供较为准确的信息,同时对检查结果也很难正确看待,对专家给予的治疗建议没有认识能力,此外,医疗人员需要加强对病人的心理关注。
objective:research and analysis the current endocrine expert outpatient service of department of gynaecology the quality of doctor-patient communication, improving measures are put forward. Methods:in our hospital in January 2011-May 2012 treated 400 patients with gynecological endocrinology as research object, adopts the questionnaire investigation and statistical analysis of survey results. Results:the history data and treatment of 400 patients information as fol ows:in to ask the doctor to the patient, there are 114 patients provides a complete treatment, accounting for 28.5%of the total, 149 patients provides a complete check, accounting for 37.25%of the total. In the doctor to the patient shows the results in the examination and treatment measures shal be taken, after only 83 patients to check the structure has a certain understanding, accounting for 20.75%of the total, 111 patients for the treatment of the doctor said to understand, accounting for 27.75%of the total. Through the analysis of correlation, found that age, not less than 20 years and not more than 40 patients compared with the age, no more than 20 years, the medical history data provided information more accurate and treatment process, high degree of culture of the information provided by the relatively accurate, not care patients than medical group patients the information provided by the low accuracy, contrasts between groups differences (P < 0.05), with statistical significance. At itude to treatment for patients: 219 patients in the doctor-patient communication process that the doctor is very important to the patient's at ention, accounted for 54.75%, very tal to the requirement of medical treatment, 148 patients accounted for 37%. Conclusion:in the gynecologic endocrine clinic, accounting for more than the number of patients because of the limitation of age, and cultural degree is not enough as wel as professional limitation, on medical history and treatment process information provided is unable to provide more accurate information, at the same time is also difficult to correct the result of the inspection, no cognition for the treatment of expert advice, in addition, the medical personnel need to strengthen the patient's psychological at ention.

the gynecologic endocrineExpert outpatient serviceThe quality of doctor-patient communication

张玲、刘哲

展开 >

山东省聊城市脑科医院妇产科 山东 聊城 252000

妇科内分泌 专家门诊 医患交流质量

2013

中国保健营养(中旬刊)
全国卫生产业企业管理协会

中国保健营养(中旬刊)

ISSN:1004-7484
年,卷(期):2013.(9)
  • 1