摘要
目的:探讨品管圈在改进医疗管理质量中的作用及效果。方法:开展品管圈活动,探究医疗管理,医疗服务的变化情况。结果:激发了工作热情,增强了工作积极性,提高了工作效率,同时也促进了医患和谐。结论:品管圈是改进医疗质量的一个有效工具,较为人性化,是一种新型管理模式。
Abstract
To discuss the role of quality control circle and its effect in health management quality improvement.Methods:To carry out quality management circle activity can explore the medical management and the change of medical services.Results:Stimulated the work enthusiasm, enhanced the work enthusiasm, improved work efficiency,also promoted the doctor-patient harmony.Conclusion: Quality control circle is an effective tool to improve medical quality, and a new type of management mode.It’s more humane.